360 Manage Conflict (Even Hostility) in Comfort

360 Manage Conflict (Even Hostility) in Comfort

Facilitate conflict constructively
360 Manage Conflict (Even Hostility) in Comfort

Conflicts and disagreements are a fact of life. They can contribute to better outcomes or can lead to an escalating situation. Transform the most difficult circumstances into a satisfying experience for all involved. This course helps County elected officials and executives identify constructive approaches to positively managing conflict whether from the dais, in a meeting, or one-on-one. Participants analyze their own response to conflict and develop tools to quickly assess and respond to difficult situations and create practical, positive outcomes.

Instructor:  Laree Kiely, Ph.D. is president and CEO of We Will, Inc. and professor at the USC Marshall School of Business.

Friday, May 17, 2019, 10:00 a.m.–3:30 p.m.
Sacramento w $149/person for counties w 3 credits w Staff/Elected Officials

When
5/17/2019 10:00 AM - 3:30 PM
Where
Sacramento Area Council of Governments (SACOG) 1415 L St. #300 (3rd Floor), Sacramento, CA 95814

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