Bridge the gap between IT services and IT customers
337 IT Manage IT Stakeholder Relations
Stakeholders are the critical arbiters of value for IT organizations, driving the requirements and success criteria for successful delivery of IT products and services. Unfortunately, not all IT organizations fully understand their stakeholders and their needs. This session will look at approaches for stakeholder management, focused on how to properly identify, prioritize, understand, engage and communicate with them in order to drive IT success and stakeholder understanding of IT’s value.
Instructor: Valence Howden is a Research Director in the CIO Advisory Group at Info-Tech Research Group.
Thursday, June 13, 2019, 10:00 a.m.–3:30 p.m.
Sacramento w $149/person for counties w 3 credits w Staff/Elected Officials